Rocking Social Media with UK:DRIC

What a fantastic turn out for the UK Digital Retail Innovation Centre workshop a few weeks ago. There was a good variety of local businesses all looking to enhance their social media skills and knowledge. 

The UK Digital Retail Innovation Centre (UK:DRIC) is the national centre for testing and developing digital innovations, and helps shape and inform the future of cities with a special focus on retail.

At the Social Media training day the Maybe* team met  a range of businesses at two training sessions.  We gave insights into social media and showed how it's delivering results for other businesses.

Since the workshop we’ve been busy looking at the common themes  and questions that came up on the day. We have added the following articles to our 400 + social media help files that you can access via Maybe*.  

• How frequently should you post on social media
• Sometimes less is more
• Turn a negative into a positive
• How to deal with customer service questions
• How to deal with customer service enquiries on Twitter
• How to master Instagram Stories
• What's your story
• Engage your followers
• How to get more engagement on Twitter
• Spark a conversation on Facebook
• How to build relationships with other businesses online  

• Content On Linked In
• Choosing the right social media KPIs 
• Keeping your personal profile and business page separate on Facebook
• How to target posts organically
• What are ‘Audiences’ for Facebook Advertising?
• Why use Facebook Advertising?
• How to turn Brand Awareness into Acquisition
• Social Media for the Time Starved Business Owner
• Is facebook dying? 
• Running a competition on social 
• Here's a simple and effective social media campaign

These are a selection of the Maybe* help articles available. Our  social media training resources   include over 400 specialist social media help files and are  available, free of charge, to all users of the Maybe* platform. 

We’ll share  more of these  articles as we run more training events across the UK.