Next online customers highlight digital transformation
Earlier this month Next announced that although sales in-store were down 7%, it’s online business was up 15%. The business had previously reduced its...
Insights - 2 February 2019
M&S’s sales may be down by 2.2%, but their offering is on the up
Earlier this month Marks and Spencer announced a 2.2% dip in sales and have featured in reports of retailers suffering their ‘worst Christmas ever’...
Insights - 31 January 2019
Benchmarking Christmas and early 2019 trading and social media performance
A number of key retailers have released their financial results following the all-important Q4 and Christmas trading period. We worked with JLL to comb...
Insights - 30 January 2019
Social media engagement linked to retailers’ Christmas trading performance
JLL, a world-leading professional services firm that specialises in commercial real estate services, has compared the Christmas performance of leading ...
Insights - 29 January 2019
How to improve high street shopping in 2019
By talking directly to consumers we uncovered clear ways on how to improve high street shopping in 2019.
We asked over 2,000 shoppers what they thought...
