Social media sentiment thaws as temperatures drop

The UK weather is rarely a positive talking point. As Summer drew to a close, the kids went back to school and October brought with it a change of season and a change of sentiment in social media conversations.

The plummeting temperatures are having a noticeable impact on the tone of conversations online. Businesses need to ensure that the doom and gloom of dark nights and grey skies is countered with inspirational social media content that celebrates cosiness, festivities and warmth. Everyone knows it’s getting colder, so businesses shouldn't fall prey to the seasonal negativity, as it risks bringing an entire place’s sentiment score down.

Maybe* is committed to supporting local recovery across the UK through social media. This week we’re off to Kenilworth, where business social media use is in line with the UK average, to see what their best practice social looks like.

Maybe* Place Insights allows you to benchmark the social media activity, posts, engagement, sentiment and conversation topics of all businesses within your place. When you know what the local conversation sounds like in any town or place, you can replicate the successful tactics no matter where you are.

How many businesses in Kenilworth have social media accounts?

Maybe* Place Insights shows us that 48% of businesses in Kenilworth, marked in orange, have social media accounts. This is higher than the national average of 28%. Good work!

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How many businesses in Kenilworth create social media content everyday?

Of those 48% of businesses, 40% of them are active every day which is a great effort. Furthermore, Kenilworth’s businesses stay largely active consistently throughout the week and should keep up their weekend activity.

How many posts do businesses make and how engaging are they?

Kenilworth’s businesses create an average of 300 pieces of social media content per day. Those social posts earn approximately 10,000 engagements per day. That’s about 33 per post, which is great going. 

Engagement in Kenilworth stays consistent during September, but into October it's jumping around dramatically.

What is Kenilworth's best social media content?

We’ve used the Maybe* Best Post in a Place tool to find Kenilworth’s best post from Sunday, October 4 as there was a large spike in engagement that day.

New kid on the Kenilworth block, Forrest Coffee announced their opening plans demonstrating how new hot spots are driving buzz and community excitement even in a socially distanced world.

What conversations do Kenilworth's businesses create?

Kenilworth’s content sees local place conversations for Kenilworth, Leamington, and the wider Midlands, Warwickshire and Worcestershire areas. This approach signposts not only shoppers in your immediate area, but also a little far further afield. There’s no harm in widening your neighbourhood reach.

Autumn and the change in weather is dimming the social media conversation in places across the UK. Kenilworth is no different. Cheer up, there is plenty to look forward to. Keep things positive and you'll be met with positivity from your followers in return. 

Key takeaway

As the weather has turned, the tone of social media conversations has lost some of its warmth and energy which impacts the sentiment of the conversation about a whole place. This needn’t be the case just because the temperature has dropped. So embrace all things wintery and wonderful, and inspire with cosiness, cheer, and seasonal spirit.

WATCH THE WEBINAR HIGHLIGHTS: discover more super social from Kenilworth's independents with the Maybe* team

Maybe* is a social media management platform that helps organisations make social media work better for them. We provide easy to use engagement tools, smart insights and reports that rock.