Cinque Terre

Case study - 21 June 2020

How do shoppers feel now UK retail has reopened?

Were you queuing outside your favourite store at 4am ahead of post-lockdown re-opening?  We doubt it, but the fact is that some people were, and the b...

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Insights - 18 June 2020

Maybe* shopping survey provides vital insight to independent retailers

This month the doors of some of the nation’s biggest stores and shopping centres creaked open for the first time since late March and with them 188,0...

Insights - 18 June 2020

As retail re-opens, will shoppers flock to the stores?

As the doors of some of the nation’s biggest stores and shopping centres creak open for the first time in months, concerns grow that a shopper stampe...

Case study - 5 September 2019

What do shoppers want from the high street of tomorrow?

To discover what shoppers want from the high street of the future, we used a chatbot to ask consumers what was important to them when shopping on the h...

Case study - 31 July 2019

93% of consumers want both an offline and online experience from retailers

The challenge: In order to innovate, The UK Digital Retail Innovation Centre (UK:DRIC) in Gloucestershire must understand the digital expectations of c...