Insights
Crowd control and brand damage control go hand-in-hand at Bicester Village
Bicester Village was one of the first shopping destinations in the UK to experience the impact of COVID-19. As early as January the decrease in tourist...
Insights
Intu the void. Could the shopping centre owner have leveraged social media to keep customers engaged?
Last week shopping centre giant Intu announced it was entering administration. It’s a sad and frightening time for the people employed by the gro...
Case studies
What a difference a week makes: How one indie retailer turbocharged their sales by 110% in just 7 days
When you’re making an investment, be it time or money, you want to see a return . . . and fast. But if like so many other retailers you’re throwing...
Research
Grimsey Review COVID-19 Supplement Report: Build Back Better
Building on the Grimsey 1 and Grimsey 2 reviews, the ‘Build Back Better’ Covid-19 report, produced by Bill Grimsey and team, provides a comprehensi...
