Social Media tips

How you can improve your own social media simply by listening to your competitors

Keeping track of what your competitors are up to on social media and understanding what’s working for them can be cumbersome. With All the informatio...

Social Media tips

How SMEs can identify and work with influencers

Working with influencers is a hot marketing topic. Knowing who and how to approach, navigating the expectations of any arrangement and measuring the va...

Insights

How do Birmingham’s businesses stack up on social media?

Birmingham is the UK’s second city, home to the world’s biggest Primark, the jewellery quarter, and a network of charming canals for a day out on t...

Insights

Which jeweller’s social media is the gold standard?

Valentine’s Day is a distant memory, but February 29th is on the horizon and with it comes the much-loved, albeit slightly antiquated, tradition of l...

Product updates

Product updates: Engagement within conversations

This month we’ve added a new graph to the Report Builder that makes it easier for you to see how much you’re engaging within a conversation. The Wh...