Insights
How charities can use social media to educate, support and raise funds
We recently revealed how the charity Ovarian Cancer Canada increased donation rates by 250% through the use of Chatbot technology. In our two-part b...
Press
England’s high streets to be revitalised with help from Maybe*platform
The High Streets Task Force is now providing support to local leaders in town centres and high streets in England. Please Register on the High Streets ...
Insights
WHSmith defends itself against Which?s’ claim of poor customer experience
Seemingly unfazed by the results of a recent Which? survey, WHSmith responds to claims it represents the worst of the high street. The brand argued tha...
Insights
Why listening to customers matters to every organisation
Fourteen years ago social media did not exist. You couldn’t post your pictures to Instagram, share your life on Facebook, upload videos to YouTube or...
