Insights

What Lush has achieved by being unapologetically authentic

Ever committed to the eco cause, Lush routinely discounts only what is left of its Christmas stock in-store, rather than create excess product that mig...

Insights

Next online customers highlight digital transformation

Earlier this month Next announced that although sales in-store were down 7%, it’s online business was up 15%. The business had previously reduced its...

Insights

M&S’s sales may be down by 2.2%, but their offering is on the up

Earlier this month Marks and Spencer announced a 2.2% dip in sales and have featured in reports of retailers suffering their ‘worst Christmas ever’...

Insights

Benchmarking Christmas and early 2019 trading and social media performance

A number of key retailers have released their financial results following the all-important Q4 and Christmas trading period. We worked with JLL to comb...

Insights

Social media engagement linked to retailers’ Christmas trading performance

JLL, a world-leading professional services firm that specialises in commercial real estate services, has compared the Christmas performance of leading ...