Industry news

35+ stats on how social media influences buying behaviour

Social media is proving to be an important touchpoint in every part of the customer purchase journey. From research to sales aftercare, customers turn ...

Industry news

Innesco survey, in partnership with Maybe*, reveals what consumers want from their shopping experience

For the last MAPIC edition, Innesco has teamed up with Maybe to collect consumers’ insights around Europe about “What is the future for retail and ...

Industry news

Maybe* wins IoT Product of the Year

On November 30th in London, Maybe* was proud to win the IoT (Internet of Things) Product of the Year award at The Computer Product Technology Awards 20...

Industry news

How to connect the retail journey through conversation

Connecting with customers through conversation can deepen loyalty, drive sales, and help make real-time product decisions. Many businesses and organisa...

Industry news

The hybrid retail experience – our industry roundup

What is the “hybrid retail experience”? Shopify’s Satish Kanwar uses the term ‘hybrid retail’ to describe today’s customer journey, which b...